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Guide

Shopify inventory states explained for operations teams

Understand On hand, Available, Committed, Unavailable and Incoming without treating them as interchangeable.

01

Start with the question

On hand describes physical stock at a location. Available describes what can be sold. Committed and Unavailable explain why part of On hand cannot currently be sold.

02

Keep Incoming outside Available

Incoming goods are expected but have not yet been received. They support planning, not immediate fulfilment.

Business example

Thirty lamp bases are on hand, twenty available

Eight are committed and two are unavailable, leaving twenty available for new sales. Twelve more are incoming but not yet on the shelf.

Thirty lamp bases are on hand, twenty available: example details
On handCommittedUnavailableAvailableIncoming
30822012
  1. Read all states at one location
  2. Do not count incoming units as available
  3. Use the state that matches the decision

Sources

Further reading

Questions, answered

Frequently asked questions

What should I check first?

On hand describes physical stock at a location. Available describes what can be sold. Committed and Unavailable explain why part of On hand cannot currently be sold.

What result should I aim for?

Understand On hand, Available, Committed, Unavailable and Incoming without treating them as interchangeable.

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