The problem
What gets in the way
Customisation details need to follow the order into planning and packing, even when they are not a product configuration system.
Practical answer
What you can do
Customisation details need to follow the order into planning and packing, even when they are not a product configuration system.
- Read Shopify details
- Add internal instructions
- Plan requirements
- Review during packing
Kaijuu
How Kaijuu helps
Kaijuu helps you keep order notes, line attributes and local handling instructions visible together.
Business example
An armchair ordered in olive linen
The customer chooses olive linen and asks for a matching footstool. Staff need both details while preparing the order.
| Order detail | Value |
|---|---|
| Armchair fabric | Olive linen |
| Customer note | Match footstool fabric |
- Keep the selected fabric on the product line
- Show the note with the order
- Check both details before packing
Questions, answered
Frequently asked questions
Does this change the customer's Shopify order?
No. The product and quantity on the Shopify order stay the same. Kaijuu shows your team the individual items needed to prepare it.
Which orders can my team see?
Kaijuu can show the orders that Shopify makes available to the app under your store's permissions.
Can any Shopify merchant install Kaijuu today?
Availability details will be shared here when Kaijuu opens to merchants.