Separate input from approval
Order notes and line attributes can carry customer-entered text. They do not, by themselves, create a confirmed configuration or approval workflow.
Create a clear handoff
Keep accessible Shopify text visible in the order view and add staff instructions for delivery or handling.
- Do not overwrite the customer text
- Record who needs the information
- Check the detail again before packing
Know when a specialist tool is needed
If the sale requires visual configuration, edits, customer approval or production stages, notes alone are not enough. Kaijuu does not currently provide those systems.
Business example
An olive armchair with a matching-footstool note
The selected fabric belongs to the armchair line; the delivery request applies to the whole order.
| Information | Value | Scope |
|---|---|---|
| Fabric | Olive linen | Armchair |
| Delivery note | Call before delivery | Whole order |
- Keep the fabric with the armchair
- Keep the delivery note with the order
- Show both details to the relevant staff
Sources
Further reading
Questions, answered
Frequently asked questions
What should I check first?
Order notes and line attributes can carry customer-entered text. They do not, by themselves, create a confirmed configuration or approval workflow.
What result should I aim for?
Keep customer-entered details and internal handling notes visible without confusing notes with a configurator.