A common merchant question
How can a team review personalisation details without opening every order one by one?
Practical answer
Use order notes for information about the whole order and item properties for details tied to one product. Put the fields your team needs beside the matching item.
How Kaijuu helps
Kaijuu keeps available Shopify notes and item details visible while the order is prepared and packed.
Keep customisation at line level
A name or engraving belongs with the item it changes. Preserve the original line-item property and show it beside the product, quantity and order number.
Create a work queue
A consolidated view can group unfulfilled personalised items without removing their link to the customer order. Add a simple progress state if several people handle the work.
Business example
Three engraved orders in one staff view
The jewellery team needs the product, engraving and due date without opening every order separately.
| Order | Product | Engraving | Due |
|---|---|---|---|
| #1041 | Bracelet | MAYA | 12 Nov |
| #1042 | Pendant | ARUN | 13 Nov |
| #1043 | Bracelet | LEO | 13 Nov |
- Keep each engraving with its product line
- Sort the work by due date
- Return to the Shopify order before fulfilment
Sources
Further reading
Questions, answered
Frequently asked questions
What should I check first?
A name or engraving belongs with the item it changes. Preserve the original line-item property and show it beside the product, quantity and order number.
What result should I aim for?
Bring names, engraving text, sizes and handling notes into one production-friendly order view.